Processes
One of the most important things with us is our processes, customer service and workflow. When you are a Nordic Wedding customer, you are not only booking a wedding photographer but also a peace of mind. It is simply incredibly important to us that our customers are always happy and satisfied, feel safe and in good hands. Therefore, we are always working to improve our workflow and design our concept so that we always live up to the good service you deserve. Therefore, we have designed steps that you will experience when you start a process with us.
CHOOSING A SOLUTION
Before you choose your package, we're happy to have a no-obligation conversation where we'll try to understand your needs and answer any questions you may have. This can be done by email or by phone. For us, the most important thing is that you end up with the right solution for you. This applies to the choice of photographer as well as the package. Once we have found the right solution together, we will draw up an agreement for you. This agreement is binding for both you and us and must be signed before the date will be reserved for you. The agreement contains practical details about your day, the package you want and general terms and conditions for the collaboration.
Photographer meeting
Prior to your big day, we like to hold an intro meeting. This is to make the photographer a familiar face before the wedding so that you feel comfortable with him/her on the day. In addition, we would also love to clarify any requests you may have. We recommend that prior to the meeting, you have given some thought to your wishes for portraits, group photos, guests we need to pay special attention to, etc.
WE capture YOUR DAY
We always arrive in good time, preferably about 30 minutes before your ceremony. Here we capture the arrival of the guests and the excited partner who is waiting. We then participate in the ceremony, if allowed. We make sure to find the right balance between getting close enough to get the good shots, but of course respecting the purpose of the ceremony. Afterwards, we will take portraits of the bride and groom alone. We recommend setting aside at least 60 minutes for this session - it's also often a nice moment for the new couple to look into each other's eyes after the big yes. For the reception and/or party afterwards, we will focus on you and your guests, as well as any group photos. However, every wedding is different, so if the above doesn't describe your day, don't worry! We always adapt our approach to your day.
EDITING AND DELIVERY
Once the wedding is over, our work doesn't end. We collect all the footage from the day and select the best for you. We then edit the material based on the light and colors of the day. As a result, you will find that all our weddings have a unique look and feel, just like yours will. Editing is included in our package prices and we deliver everything within three weeks of your wedding day. We'll send you a link to your own personal website that you can share with friends and family. From here you will be able to download both photos and video. A couple of weeks after.
Feedback and
fixes
